Additional Services

 

Training

Midwest Research can provide training at any level, on usability and User Experience (UX) topics. Our team has taught UX courses at the college level and have presented at multiple international technical conferences. We have experience working with people at all levels and welcome opportunities to share our knowledge.

We can provide training in the form of:
  • Presentations on specific topics.
  • Tutorials including interactive training exercises.
  • On the Job Workshops – held during live projects so the team can learn while working.

On the Job Workshops

Combine an existing project with training to give your team the benefit of practicing as they learn.

Bring us in to support the formation of standard processes or to help speed the integration of usability methodology into your development lifecycle.  From learning basic methods to sharpening advanced skills we will customize the training based on the team’s needs and the project at hand.

Improve Facilitation Skills

Have you been facilitating UX activities for a while and want to improve your style of facilitation? We can conduct a formal review coaching you to help refine the quality of your sessions. Send us a recording, conference us in, or bring us along. We will closely observe the facilitator and provide feedback to improve the quality of facilitation on these aspects (and more):

  • Style and sensitivity
  • Confidence and Control
  • Neutrality and avoidance of leading
  • Listening
  • Getting more out of participants (probing for details)
  • Dealing with difficult situations

Lab Support

We can support your team in setting up a usability lab (traditional and remote) and can troubleshoot problems in your existing lab.

Contact us today!

By phone: (773) 218-6568 or email: info@mw-research.com